Help center

How can we help?

I forgot my password

Go to Sign in, choose "Forgot password?" and enter your email. The link expires after a short time, so use the newest email. You can also choose "Email me a link" to sign in without a password.

Send a request about this >

I didn't get the confirmation or sign-in email

Check spam and promotions folders, and search for "CoreQ". Links expire, so request a new one. If it still does not arrive, send a request below and we will confirm your address manually.

Send a request about this >

I lost my authenticator app or phone

For your security we cannot turn off two-step verification automatically. Send a request below from the email on your account. After we verify it is you, we remove the old authenticator so you can set up a new one.

Send a request about this >

Do I need an account?

No. Every lesson, lab and quiz works without one, and progress is saved in your browser. An account syncs progress across devices and lets you contact support.

How do I change my email?

Send a request below from your current email address, including the new address. We will update it and you will need to confirm the new address.

Send a request about this >

How do I delete my account?

Send a request with the topic "Delete my account". We delete your account, progress and support history. You can download your data first from your account page.

Send a request about this >

Is CoreQ affiliated with CompTIA?

No. CoreQ is an independent, vendor-neutral training provider. Our certification-level courses are mapped to public exam objectives, contain only original material and never use exam dumps.

Is it really free?

Yes. There is no paywall, no trial and no card required.

Send a request

Works even if you cannot sign in. We will never ask for your password.